How We Approach Voxel Agent
Voxel Agent is an AI-powered agentic bot built and deployed directly on your website. Unlike a standard chatbot that only answers questions, Voxel Agent navigates your entire site in real time, guiding visitors to the right page, section, or product as the conversation happens.
Every Voxel Agent is trained specifically on your business content. It captures visitor details naturally in conversation and sends automated lead emails to your team with full context. You get a 24/7 client acquisition engine that understands your business, not just a generic bot.
Our Offerings
Context-Aware Website Navigation
Lead Capture & Email Automation
LLM-Powered Smart Conversations
Technologies & Skills
Frequently Asked
Voxel Agent is our in-house AI chatbot product built for Indian SMBs. Unlike plug-in tools like Tidio or Intercom, Voxel Agent is fully customised to your business — its personality, product knowledge, FAQ responses, and escalation paths are trained on your specific content. It runs on advanced language models and is embedded directly into your website without third-party branding.
Yes. Voxel Agent supports multilingual conversations including Hindi, Tamil, Kannada, Telugu, and other Indian languages alongside English. The bot automatically detects the visitor's language preference and responds accordingly, making it ideal for businesses serving customers across India.
Voxel Agent proactively engages visitors based on their behaviour — for example, initiating a conversation when someone spends more than 30 seconds on a pricing page. It qualifies leads by asking the right questions, collects contact details, and either books a meeting directly or sends the lead data to your CRM or email inbox in real time.
Voxel Agent is model-agnostic and currently runs on top-tier models including Llama 3.3 70B and can be configured to use Claude or GPT-4o depending on your requirements. We select and configure the model that best balances response quality, speed, and cost for your specific use case.
A standard Voxel Agent deployment takes 5–7 business days from onboarding to go-live. This includes knowledge base configuration, personality and tone setup, conversation flow design, integration with your website, and a testing phase. We provide a full handover session covering the admin dashboard where you can update the chatbot's knowledge without technical help.
Yes — the Voxel Agent admin dashboard lets you update FAQs, product information, pricing, and conversation prompts without touching any code. Changes go live within minutes. We also provide one full training session on using the dashboard and ongoing support via WhatsApp for any queries that come up.